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Data Safety

Data Safety

How is my data stored, is it secure?

Hearty Journal is hosted on both two leading providers, Amazon Web Services (AWS) and Google Cloud to ensure the highest level of security and stability for the service.

We store multiple, redundant, encrypted copies of your information in two different regions (Tokyo, Japan & The Dalles, Oregon, USA), so you don’t have to worry about ever losing your data. Moreover, we do daily backups of the user data, and weekly snapshots of the entire system.

One more thing, all connections are encrypted via TLS 1.3 - technology designed for online banking, when you’re using Hearty Journal on any of your devices.

Hearty Creative Inc. owns or controls access to the infrastructure that Hearty Journal uses to host and process data submitted to the services. Currently, the Hearty Journal production systems used for hosting data for the services are located in co-location facilities in Taiwan, Japan, USA and Europe. For more info, please refer to Data Processing Agreement, DPA.

Sub-ProcessorActivityLocation
Amazon Web Services, Inc.Data StorageJapan
Google LLC

Data Storage

Customer Support

The Netherlands (EU)
Wasabi Technologies, Inc.Data BackupJapan
Firebase, Inc.Mobile SDKUSA
Neweb Technologies Co., Ltd.BillingTaiwan
Shiun Hang Technolgy Co, .Ltd.BillingTaiwan
PayPal Holdings, Inc.BillingUSA
Functional Software, Inc.Technical SupportUSA
Bugsnag, Inc.Technical SupportUSA

Main Server locations: